safety steps

𝗝𝗢𝗜𝗡 𝗢𝗨𝗥 𝗪𝗛𝗔𝗧𝗦𝗔𝗣𝗣 𝗖𝗛𝗔𝗡𝗡𝗘𝗟! 𝗖𝗟𝗜𝗖𝗞 𝗢𝗡 𝗧𝗛𝗘 𝗟𝗜𝗡𝗞: https://whatsapp.com/channel/0029VaN7nmQGOj9na4QhBa12

St. John’s, Antigua – 18 November 2025: The Medical Benefits Scheme (MBS) has temporarily relocated its Customer Service Department, effective immediately.

The move allows us to complete essential maintenance work at our Roberts & Co. Building office on Nevis Street.

The Customer Service Department, which manages claims, cheque collection and status/contribution letters, is now operating from the cashier’s office on the ground floor of the MBS Healthcare and Conference Building directly opposite the Nevis Street Pharmacy.

For convenient access, beneficiaries may submit claim receipts via the Nevis Street drop box. They should include their full name, MBS number, contact number, and preferred payment method (EFT, collection, or mail).

Cashier services remain available on the ground floor of the MBS Healthcare and Conference Building. Employers and self-employed individuals are encouraged to use the Nevis Street drop box facility to deposit cheques.

They can also make payments, via Electronic Funds Transfer (EFT) or through the online platforms of Antigua Commercial Bank, CIBC Caribbean, and Community First Cooperative Credit Union. Cash payments cannot be accepted through the drop box.

Completed contribution forms (R3As) may also be placed in the Nevis Street drop box or submitted electronically to contributions@mbs.gov.ag.

The Medical Benefits Scheme is committed to delivering uninterrupted service throughout this transition and we appreciate the continued cooperation of our beneficiaries and employers.